Returns / Exchanges

We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 14 days from the delivery date.

Unless you are processing an exchange, $10 will be deducted from your refund for return shipping.

Original shipping costs are non-refundable. Items purchased outside of the United States/Canada are not eligible for returns due to customs issues. All SALE items are FINAL and are not eligible for return.

Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.

 

Send us an email at store@dinealonerecords.com to start a return/exchange.